Dear Travis and Tony,
We are writing to express our satisfaction with the recent work of Kenny’s Tile on the construction our new home. We appreciate the efforts of your team associated with our project thru Custom Homes of Kansas City. More specifically, we wish to recognize the efforts of Ruth, Robin, Trent and Scott.
Ruth demonstrated great product knowledge and professionalism in our meeting to pick out tile, carpet and granite. She also made the process easy and enjoyable. Robin and the team did an outstanding job with all our tile work. Robin also managed the initial wood floor work in Trent’s absence. Trent just recently performed the final coat to our wood floors and they look great! Scott supervised our granite work which is very attractive. Scott also went above and beyond our expectations by correcting a plumbing related problem that was not his fault. Scott came out after hours and drilled down the width of our guest bathroom vanity granite to accommodate our faucet. This effort kept us from having to pick out another one
Please share our thanks with everyone at Kenny’s.
Andrew & Wendy
Bonner Springs, KS
Scott and Brad,
Thank you both so much for making our granite countertops look wonderful. My wife could not believe the results! Thanks for also installing the granite top in the butler’s pantry. If we ever need additional work done we will call your company.
My wife and I wanted to let you and your team know how much we appreciated the great craftsmanship and professionalism we experience when we contracted with your company to remodel our kitchen. We spent a great deal of time researching the project and considered Contractors much larger and smaller than your company. When it came down to it, we made the right choice.
Aside from the fact that you and your employee’s went above and beyond the normal “contract” we had. It was the fact that you helped guide us to a great Supplier [Kenny’s Tile] for our granite and backsplash. That recommendation combined with your great work saved us time, money and helped take the anxiety out of the project by dealing with several unknowns.
We have since had so many compliments over the dramatic change in style, space and design. Although our home was new to us, it needed this extra upgrade to make it be the actual home we were looking for when we moved to Kansas City.
We really appreciate how you accomplished our goals under budget and the way we envisioned it. Had we selected another option I don’t believe we would have been able to do both. On top of all of this, the job went from cradle to grave in less than two weeks of measuring and designing. We couldn’t be happier.
Please feel free to provide our name as a great reference to other prospective customers who might be debating the same issues. We would be happy to steer them in the right direction!
Brian & Denise
Kansas City, MO
We received the two pieces of granite. It was thoughtful of you to make these and we do appreciate the kind gesture.
I wanted to thank you for working with us to correct the granite problem on our new home. We were sorry for the problem but your response and that of Robin was outstanding.
Businesses are known by their attention to detail and their service. Going through this problem, I would say that your company and you get high marks for the attention to detail and the quick service you provided.
The granite looks great and as I mentioned on the phone, the installation is even better than the first time.
Please express our thanks to Robin and to your crew that did the job. Building the counter tops on a weekend and installing that Monday was above and beyond, so we wanted to express our deep felt “thanks to all.”